Last updated: May 23, 2026
D-education ("we", "our", "the Company") operates the D-education WhatsApp messaging service and related infrastructure. This Privacy Policy describes how we collect, use, and protect personal information when you interact with our WhatsApp business number and connected services.
When you message us through WhatsApp, we receive: your WhatsApp phone number, your WhatsApp display name, the content of messages you send (text, voice, images, documents), timestamps of your messages, and message delivery status.
We may also collect: information you voluntarily provide during conversations (name, contact details, educational interests, payment information for our services).
We use collected information to: respond to your inquiries about our educational programs; process applications and enrollments; provide customer support; send transactional notifications about your enrollment status; comply with legal obligations.
We do not sell your personal information. We may share information with: Meta Platforms Ireland Limited (the operator of WhatsApp Business Platform); our internal staff working on your inquiry; payment processors when you make a payment; legal authorities when required by applicable law of the Republic of Kazakhstan.
We retain message history for up to 36 months for service quality and legal compliance purposes. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at kaissar055@gmail.com.
We implement reasonable security measures to protect your data. All communications via WhatsApp are end-to-end encrypted by Meta Platforms.
We may update this Privacy Policy. The "Last updated" date at the top reflects when changes were made.
Questions about this Privacy Policy: kaissar055@gmail.com